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Network keeps dropping repeatedly

Simolady33
Fledgling

Hi, We have been with 3 for just over a month now and for the first 2 weeks it was brilliant. 

However for the last 2 weeks,  our Internet keeps dropping out every half or so!

We have tried resetting the router,  moving the router,  updating phones etc.

When I called 3 customer support,  all I was offered was to cancel our contract! But helpful really. She also said to wait a couple of weeks and if no better to call back. 

We are paying for a broadband that is rubbish at the mo. 

We have also checked the Network Checker and there are no reports on there. 

Any ideas please?

Thank you 😊 

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