Hi, Aq.
That sounds frustrating. Network issues can sometimes occur, and for the majority of issues that do pop up, they are resolved pretty quickly.
If you're having an issue that's been on going, there could be something wrong on the network or with the device that's causing that. In that case, you should check out the Network Status page for more information on what's going on in the area. If that doesn't provide confirmation of what's going on, you can reach out to the Support Team for advice and for additional diagnostics to be run.
Pete.
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