Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Cross post from broadband forum as affecting all my devices.Hi all,Looking for some advice. I have a ZTE home router and a few 5G enabled mobiles. Recently, the performance on all of them has fallen. Typically I used to get over 300/25 via my home ro...
Recently joined 3 and cannot access some websites due to restricted.
There are persistent (2 years+) issues with the network in north Telford that still haven't been resolved.Coverage is fine in terms of signal strength - strong signal in most places with some low signal strength areas thanks to the geography. However...
Please could someone help. In January I was told that the 3 signal was good in my area of North Norfolk. I need broadband in my static caravan where I spend most of my time so I opened a Home Broadband account but the signal was rubbish so I complain...
Hi there, I was just wondering if anyone else experiences the same issue as me. I've had 5G broadband for a couple of weeks now the speeds seem to be quite impressive averaging around 700-900mbps download speed, I am lucky enough to be located next t...
I ordered 3 NR5103E router as I'd noticed on my other router that I was getting a really good connection with Three. It worked well for two days then there was a network issue. Why can't Three give an indication as to when it will be fixed?
Hi I am new user of an NR5103E Router.There seems to be a minimal Connection to the 5G network although THREE claim I should have good access (As their is a 5G tower about 1/2 a mile away - which I think is being used/shared by EE and THREE networks)...
Hi, I've been blocked from DeviantArt due to the adult content filter. A week ago, I used a credit card to turn off the adult content filter, and I was told it would take 24 hours for the change to be processed and for the filter to actually turn off...
Three digital passport can only be renewed after midnight UK time. Support is only available during UK 08:00-22:00 weekdays and 09:00-20:00 weekends. If something goes wrong, like it just has I will get stuck with possibly large charges in the meanti...
Hi, are there network problems in the Lincolnshire area? Nobody can hear me when I call them. However, can hear me when I call them using WhatsApp?
