Not receiving SMS Verification Text messages for some applications.

[kenny191]

Hi

Since porting from Vodafone I no longer receive  SMS Verification Text messages for some applications such as Santander and E-Trade, while it does for others, such as Three and Vanguard. Support has had me reset both iMessage and network settings, amongst other things, but it's still not working. 

I'm currently locked out of online banking and brokerage firms. 

[kenny191 · Accepted solution]

Update: Number was ported two weeks ago. I fixed this through doing the following for those coming from Google: 

1. Go to Settings > Apps > Messages (iPhone) 

2. Disable iMessage 

3. Turn off Phone and Turn back on

4. Enable iMessage again

This solved it. I did have to do this twice. Once managed to get half the services running, a second time got it running. 

[JonathanB]

Thanks for sharing your solution @kenny191, hopefully this helps others too!

[jr0]

gee. what is strange to me is that imessage is not standard sms, and I thought RCS on apple would not be "linked" to imessage... anyway more reading

[onthehorizon]

Clear storage and cache in your Messages app, and then make sure that it is your current mobile number showing.

[jr0]

@kenny191when was your number ported?