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Poor Coverage

Chrizo64
Fledgling

Certain parts of High Wycombe  still has poor 4g coverage, will this ever improve as it has not changed for a few years. The industrial estate has 5g coverage but the rest of High Wycombe does not, this has also not changed for months.

So I use by back up sim GiffGaff which provides excellent 5g coverage all over High Wycombe.

1 REPLY 1
MichaelP
Community Support Team
Community Support Team

Hi @Chrizo64,

It's a shame to see that you've been experiencing reduced coverage in High Wycombe.

Our Coverage and Network Status checker may confirm if any known problems or planned work is taking place, but as you've indicated this has been the case for a few years, it may be an overall area issue.

If you find that your service is being impacted by this, please have a chat with Customer Services, where some extra checks can take place. The team will also be able to discuss options for your account with you.

Thanks,
Michael



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