cancel
Showing results for 
Search instead for 
Did you mean: 

Poor network coverage

Bennmark
Fledgling

Has anybody noticed 3 network coverage is getting worse,it's never been the best indoors,but now it's almost as bad outside,very limited Internet & speed is appalling,getting to the stage that I need a more dependable network 

16 REPLIES 16
rmtweb
Fledgling

Same here - now getting zero signal indoors since they turned off 3G. Zero bars, and only 1 bar outside for miles. Absolutely terrible.

Renuvin
Fledgling

Sept 2024 and it's so bad I can't use my phone in my house or even in my local town 

Malpkakapi
Fledgling

Same here and I live in the central part!

MichaelP
Community Support Team
Community Support Team

Hello @Renuvin ,

I'm sorry to hear that you've been unable to use your phone in your house and local town.

Have you had a chance to check our Network Status Checker for any issues or work in the area that could be impacting your service?

Also, how long have you been experiencing this issue?

Thanks,
Michael

Seanvin
Fledgling

I Agree. I Am thinking of going over to EE

Amm
Fledgling

Why is the signal getting worst? Before 5g I used to get good signal indoors, now I can barely get 2 bars 

PeteG
Community Support Team
Community Support Team

Hello. 

There could be many reasons for signal dropping down on the device. It wouldn't be possible to make that determination from here, sadly. 

A fault could be one reason, or increased interference in the area could be another. In order to have a full set of checks done, you would need to speak to the Support Team where they have access to the tools needed to run those checks. 

You can also have a look at the Service Status checker to see if there's any known issues in the area. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Jack2649
Fledgling

My signal is atrocious, I was at a wedding last Sunday in the lake district, everyone at the wedding could get a signal but me, I struggle to be able to use it when I am in town were I live. I will definitely not be renewing my contract when it expires, going back to Vodafone.

KateS
Community Support Team
Community Support Team

Hey @Jack2649,

I'm really sorry to hear that you've been experiencing issues with your connection in your home town and other areas. Have you been able to check the expected coverage, and our Network Status Checker for any faults or work that could be causing this? 

Can I also check, how often is this an issue? As well as, how long have you had your current SIM for?

Thanks,
Kate



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.