cancel
Showing results for 
Search instead for 
Did you mean: 

Port number without cancelling contract

33834
Fledgling

Is it possible to port my number to another network without cancelling my contract?

Best solution
Best solution
Paddiewack
Rising star

No ! That’s not possible.

View solution in conversation

4 REPLIES 4
Best solution
Paddiewack
Rising star

No ! That’s not possible.

jr0
Rising star

hmm you making me wonder... In case I would like a new mobile number I could request one? And what does happen to the "old" number in this case?

JonathanB
Community Moderator
Community Moderator

Hi @jr0,

Totally see where you're coming from here, but it's an unintended use of system/process to my understanding. If you request a change of number this is intended to support customers dealing with nuisance, abusive, scam calls etc. You lose your previous number (which will eventually recycle), so no longer have the option to request a PAC for that original number.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


jr0
Rising star

thanks, good to know