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Pshan

Pshan
Fledgling

In Slovenia now, Trouble with internet not connecting at, still 8.5 Gb data allowance left but not connecting at all. Voice and sms working. 

6 REPLIES 6
JonathanB
Community Moderator
Community Moderator

Hi @Pshan,

Roaming must be active on your Three account if you can use voice and SMS services.

First thing to check is that "Data Roaming" is active in your settings.

Next, I'd suggest checking for network or carrier selection options in your settings and try manually selecting an alternative network to check if this gets you back online.

Hope this helps,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Pshan
Fledgling

Data roaming on and i tried changing networks, its shows 4G but not connecting 

Anonymous
Not applicable

what is your APN set as?

Pshan
Fledgling

three.co.uk that's the APN

Anonymous
Not applicable

What network is it connecting to?  I know, for some reason, that when I roam in Ireland it auto connects to 3 IRL, but that is slow and unstable (often can't use data).  I can manually connect to vodafone IRL and that is stable as a rock!

Pshan
Fledgling

It auto connects to Telemach network, i tried connecting to A1 Slovenia and Vodafone SL manually it shows connected 4G network on all of it but no data transfer happening.