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Roaming not working

katie1
Fledgling

Have bought the Go Roam pass as i’m in Tenerife, it says i have 4G but nothing will work and i cannot use my data, roaming is switched on, i’ve turned off automatic network selection and tried restarting my phone 

2 REPLIES 2
PeteG
Community Support Team
Community Support Team

Hello, Katie. 

Are your calls and texts working?

Pete.



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tarantella
Rising star

Check that your Spend Cap isn't set to zero, and that your Credit Limit isn't set to £1