Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi all,I’m travelling to Dubai in December for 5 days and i’m looking at purchasing 5 data passports to cover me for data roaming while i’m there, but i just have a couple of questions. Has anyone used data passports while in Dubai before?If i buy th...
I'm on Pay-as-you-go plan.From yesterday (1st Oct 2023), I lost the connection to data service. On my phone the 5G mark would appear with an '!', and the phone alert would tell me to re-log in to the service provider... which I tried.The Three websit...
Hi can you help, bought 7 day data roaming for fuerventura and it is not working, tried rebooting phone, removed sim and reinserted, and checked settings on phone, still no good, I have an iPhone 13 Pro max
I am currently unable to receive calls from any other network but three, I can still make calls and receive text messages from all networks. Has anyone ever experienced this and how was it resolved? thanks
Be aware,I was on a support call with Three about my Apple Watch issue & the support person said an eSim will fix it - and before we had finished the conversation - I received an email with eSim ( which was not requested & did not / would not fix my ...
I want change my plan
As anyone any idea what's going on with Three have they suspended work on fixing problems until they know if the merger with Vodafone gets the go ahead I've been to a few different areas of London and it's been complete rubbish thank god there was go...
Hi I’m going to the Philippines but I wanna have data there how do I do it and how much will it be
BackgroundI have a Three eSIM and a paired Apple Watch sharing my cellular data.I transferred my Three eSIM from my old iPhone 14 Pro to my new iPhone 15 Pro Max.I can make and receive calls on my new phone, and I can receive SMS text messages.My eSI...
Wondering if anyone out there can help me. As this has now been going on over multiple months.I was at a music festival August time and I had the misfortune of having my phone stolen in a crowd. I was unable to have my phone blacklisted and a new sim...
