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on 07-04-2026 09:55 PM
I accidentally made an excessive payment.
“I would like a refund.
on 08-04-2026 11:48 AM
Hi @kryusei0903,
Not to worry, as Paddiewack says get in touch and a refund can normally be arranged, you just need to do this before future bills use up any credit balance.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 08-04-2026 08:30 AM
Nice that you were feeling so generous. However this is a public discussion forum not customer service and so you’ll need to contact them via 333 or the chat service to discuss.