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“There is an excessive payment.

kryusei0903
Fledgling

I accidentally made an excessive payment.

“I would like a refund.

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @kryusei0903,

Not to worry, as Paddiewack says get in touch and a refund can normally be arranged, you just need to do this before future bills use up any credit balance.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Maestro

Nice that you were feeling so generous. However this is a public discussion forum not customer service and so you’ll need to contact them via 333 or the chat service to discuss.