Unable to call 333 or 444

[Leaving_three_]

I’m unable to top up my phone via 333 / 444 or via the app

[Paddiewack]

You of course won’t be able to access 333 from a payg number but what happens when you try 444 or try to top up using the app? Have you tried either topping up online or failing that starting a live chat with customer service possibly using WiFi?

[Leaving_three_]

This morning I’m able to dial both.

However in app and web I’m receiving this error when trying to add data:

Another action is in progress on your account. You'll need to wait for this to complete before you can try again. If you haven't made any changes or orders and you're still seeing this message, please

get in touch.

[Paddiewack]

Then I’d suggest you do just that.