Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
It's been going on for well over a month and internet speed at times are as low as 3Kbs, old dial up modems were faster. So is there any hope it will be finished anytime soon? Is it an "Issue" as the status page says and isn't really being fixed at a...
Please I do I change my lebara number to three
Hi I’m currently in Australia and having a strange issue with my roaming sim. Data seems to be working fine, but I just can’t make calls out or receive them from my phone, I’ve tried with multiple iPhones and all have the same issue, but this works w...
Hi,I've been having daily and reoccurring DNS Errors with my ZTE 5G Router, I don't know what's even causing it, it was happening even on the default settings for DNS, and I'm aware that the Router needs too connect too the DNS Servers too translate ...
Since May 2022, it is no longer possible for Three customers to use the "Virgin Media WiFi" SSID in London Underground stations, as they must now connect instead using the new "THREE_WIFI" SSID. Three provides a wifi profile on SIMs containing the cr...
I am trying to use steam link which uses the port 3478. It won’t connect using mobile data but it will using wifi.I have tested the port on https://www.yougetsignal.com/tools/open-ports/ and it says the port it closed. Is there a reason for this?
When I moved to Three, I used their network coverage checker to see what I could expect and, for my postcode, the checker says Yes - Very good service 4G indoors and out. Well indoors it varies from 3G to 5G when sitting in the same chair and my phon...
Hi normally my voicemail was off now i am receiving lots of voicemails texts can you please stop thanks
I'm currently travelling in Laos, and previously I was in Kashmir. In both places, my Three SIM is unable to connect to the local network, so I cannot receive SMS to my UK number.Receiving SMS to my UK number is critical for signing in to services us...
Have just about had it with this router. Please see image for the current data showing. For the last two weeks, the white lights are all on, showing a 5g connection, the main router page is also showing 5g... however there is no 5g connection in the...
