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Using data when connected to Wifi

Jambon213
New member

Hi All,

I recently joined Three from Sky mobile and every day at 11:23 and 23:23 high levels of data are being used. Each time I'm connected to Wi-Fi so I'm not sure what's going on. I've had an argument with Three and they say it's nothing wrong at their end. I used to use between 3-5GB a month with Sky (10GB a month contract). I purchased a 12GB a month contract with Three, thinking it would be more than enough, but I'm getting through 20GB a month now with the same phone, no new apps etc. I've kept an eye on the mobile data to see which apps are using the most data but there's nothing out of the ordinary and it doesn't seem to tie up with my usage on the Three app. Just wondered if anyone else has had similar or could shed any light. Many thanks.

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