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Voicemail not working

GW
Active

Hi.

I’ve been having a problem with my voicemail for over a week now, every time I try to access it I get the following message 

“your voicemail has been restricted, please call customer services”

I’ve spoken to numerous people several times a day for over a week, despite all assurances, no one has been able to resolve my problem. 

Has anyone else had this issue?

thanks 

GW

4 REPLIES 4
JonathanB
Community Moderator
Community Moderator

Hey GW,

The sounds really frustrating, I'll do my best to get you help with this. 

Based on the error message, I don't think we can give you any steps to try on your end, so I'll send you a PM that refers you onto further help with this.

Thanks for joining the Three Community,
JonathanB



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Broadys
Fledgling

I have a similar issue, when I call my voicemail it says there has been some technical issues. The customer service team can’t do anything about it,

JonathanB
Community Moderator
Community Moderator

Hi @Broadys,

I'm sorry this post slipped by me. Are you still encountering these errors with accessing your Voicemails?

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Anonymous
Not applicable

Hi I have the same problem with my voicemail, can you help with this?