WiFi calling not working

[Scottiebee]

I’ve realised tonight I am unable to call out, receive calls or texts via WiFi. I last used it a few weeks ago and it worked fine. I have no mobile data signal where I am so I need the WiFi calling for emergencies. I have checked the network provider within my settings on iPhone and it says three 58.0 but when I tap it doesn’t give me an option of updating. 

[Geluk]

Input your postcode on their NETWORK COVERAGE page.

[disaster]

Wifi calling also not working for me. Under “Network Provider” in General->About it says “Three 62.0”, but I’m not being offered a carrier update. Thx!

[PeteG]

Using the steps above, a network settings reset clear the existing carrier settings and force the device to download the latest version. Hopefully you'll see more reliable Wifi calling after that. 

Pete.

[disaster]

I reset the network settings but it still shows “Three 62.0” and no carrier settings update is being offered to me.

Note: WiFi calling had been working reliably and flawlessly for months and my settings were not changed. Could the problem be at your end?

Thanks.

[PeteG]

I'm not aware of there being an issue internally with Wifi calling. I have seen a few reports of issues with it in the last week or so, but the majority of people who had the issue resolved the issue by moving onto the latest carrier settings version, indicating the issue is there.

I'm unsure why the carrier settings aren't updating for some users, and I'm unsure if there's another way to push the update through. It might be worth asking Apple support if they know of a way of pushing an updated carrier version onto the device. 

Pete.