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can make calls but data isn’t working

Barter
Fledgling

We arrived in Australia and although the signal is good and shows 4G, we are unable to use any data. It won’t load any web pages etc. 

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi Barter,

I've sent a reply to your other post about this on an existing conversation: Roaming - can make calls in Australia, but can't connect to internet 

Let me know if any of the suggestions there about data settings, and network selection have been any help, or if you're still running into these issues?

JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


PeterThreeMan
Fledgling

This may sound daft but have your inadvertently turned off the 'Mobile Data'  options on your phone ?  If that's ok then maybe the local mast is overloaded  in which case contact Three as theres an issue they need to sort out.. And have you asked Three to lift the Roaming bar on Data?