Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Abysmal download speeds

Over the last few months my home broadband (three mobile 4g) very rarely works now, even when it does the download is around 1mb. I have contacted three and they say it’s due to mast usage. So there is nothing I can do. Anyone else suffering from poo...

Can't receive messages while abroad

I am in India and I am not able to receive SMS sent by my bank to log into my banking. I have switched the device off, and on, and I have a virtual sim.Please help!

Phone usage in Europe

Can I use my Phone in Prague, Czech republic without charge?

Data Roaming Not Working Abroad

Hi all, hopefully you can help. I am on a pay monthly package with data roaming included. I have an iPhone 15 but when I go abroad, I get no 4G/5G coverage and I'm unable to connect to the internet without Wi-Fi. I am still able to send texts and mak...

internet no working in USA

Hiactually im in USA travelingi got a plan data some days ago the internet was working good but the saturday 9 2024 no works againsomeone have the same problem?thank you very much

“Calls are not connected to this number” replacement sim

About a day ago, my SIM card randomly stopped working and my phone stopped detecting it, so the day after I went to get a new one. When I got home, the sim was detected but came up with “no service”. I deleted network settings, turned my phone on and...

Texting short numbers

When I text a short number 65700 my message fails to gom

5G Poor service

Hi,I've had the 5G Broadband since October 23, it's had issues each month for a few days.This weeks is the latest, so I called support who told me there was some work going on which would last all week! What sort of outage is that you take all week!?...

Farewell

I joined Three two years ago. The coverage checker stated 4g but I got poor 3g. The social media team were informative and gave me a discount for the period of my contract. Now I get poor 4g which shows that 3 have invested in my rural area. Maybe in...

Some incoming calls not ringing or showing as missed but caller hears ringtone.

Had a couple of instances in the last 2 weeks where I get a text notification notification that there's a voicemail, and when I call back the caller tells me it "rang a few times and then went to voicemail".The phone has been on, right next to me, no...