Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
The internet data has becoming very sluggish since 30 Jan evening, but still has not fixed completely. Sometimes it getting a bit better and comes back again later on. Very bad and unstable experience. I check against the Three UK network status chec...
I’m reporting a clear network degradation, not a device issue.Both my phone and my 5G broadband router have dropped from 125–150 Mbps to around 27–60 Mbps over the last week.I’m still connected to 5G n78 with LTE Band 1, but the signal metrics have d...
I’m looking for some technical assistance with a persistent calling issue on my Samsung Galaxy S24 Plus.The Problem: Specific callers on the O2 network are unable to reach me. When they call, they hear an automated message stating, "The person you ar...
I have recieved several calls from an 0121 number, Simon from 3 apparently, saying I need a new sim as there is a technical/network issue, and I have 3 days until it's no longer usable so they'll need to send me a new one. I told him I couldn't ta...
Why the flip is my 4/5g not working at all today. I drive a lot to different locations I was local yesterday but tomorrow I’m not. If I can’t get home then that’s on you guys so sort this issue out or I’m changing flipping people you c u next Tuesday...
I’ve been with 3 network for more that 20 years not moved still the same postcode tf10….it was the best network now it’s the worst ever signal is zero most days and when you put postcode into network coverage it says great coverage .. k just lies wh...
It’s been suggested to me that if you either restart your device or put it into and out of airplane mode that will restore connectivity. I’ve tried it and it’s worked for me so it’s worth a try.
No data connectivity in RH1 since late last night. Phone calls and text messages are possible but no Internet available despite saying connected to 4g/5g
No internet access since last night !!! At least acknowledge the problem and inform customers or even better solve it
No internet in Reading. I can call and text but no data even it shows I'm connected to 4/5G.
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| 2 weeks ago | ||
| 2 weeks ago | ||
| 2 weeks ago | ||
| 3 weeks ago | ||
| 3 weeks ago |
