Hi Chutima, welcome to Three Community!
I'm sorry you've had some problems with your connection, that's frustrating. Can you tell us a little more about what's happening?
Have you checked our network status checker for any faults or upgrades happening in your area? Try out the troubleshooting steps at the bottom of that page too, they're usually pretty helpful.
Let us know if you're still having issues and we'll see what we can do to help.
StephR
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
