Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I’ve just got to France and I’m wondering wether it’s worth buying the 3-day roaming pass but not sure what it exactly is.I know I have an allowance of 12GB of data but is this daily whilst I’m here? And how does that work with the 3-day pass? And ho...
I reported via chat on Friday to a mast location point where the control cabinet had been forced open, 3 chats, 2 333 calls, direct messages to “the community” over the last 72 hours and still the cabinet is open to the elements and possible electroc...
Been having network issues about a week now my phone signal keeps going off and come back can’t make calls or text messages and internet connection very poorly lots too phone the customer Service 6 times but saying doing working in my area right no...
Can you activate my 3 days Go Roam for Eu
How do i remove a blue banner with the words only the account holder can do this I can’t get into my three app and use my billing options and more. Please can someone help?
Since last week Wednesday evening, my mobile data has been unresponsive. It gave me the little pop-up saying: "No Internet: You may be out of data." Usually, I only get that notification when I've used up my total allowance for the month. However, I'...
34mbs v 0.55mbsFirst test is covering time period of 1am - 8amSecond test is covering time period of 8am - 11pmI have multiple examples of this just to show how 3 choke their internet during peak times. for me, where I live in the FY post code my ph...
I can call and receive calls but can no longer send text messages on pay as you go sim. Can you help please?
Please help!!!I'm in Turkey and purchased an ATW 5 Day pass but phone simply refuses to connect and pass status is "not yet activated". Spend cap is within coat of pass.A network shows but there is an immediate explanation mark in the signal strength...
Can someone please tell me when WiFi Calling will be fixed in my area! (Tower Hamlets). Been three weeks since I discovered this issue and still no fix, I’ve heard it’s been going on for a lot longer. I can’t make or receive calls in my own flat beca...
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| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM |
