Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi all,I’ve been unable to use Three TFL Wi-Fi for over two years because it always asks for a username and password. I have an iPhone 12, running iOS 26.3 and I’ve tried all the usual fixes (network reset, phone restart, etc.), but nothing works. La...
From mid of December there is no signal in my area HP3.this is ridiculous not a week not a month it is going for second month. I can't be in touch with my family due recent emergencies this is ridiculous. when this issue will be finally fixed. This i...
So, here's my honest and truthful experience with Three. The set up: a Three customer forever. Moved into a new apartment three years ago, which has slow fixed line broadband and no full fibre. Chose Three for Home Broadband due to the 5G coverage. F...
I’m in St Ives Cornwall .I have little or no home 4G broadband. I’ve got an outside router that has been working. Recently 3mbs is about as good as it gets. Does anyone know the time scale for the repair on the St Ives Mast ?
Its been 2 days since connection is poor. Hanwell area, osterley park view road, for 2 days straight very bad connection, speed is so slow I cannot work. Who else has this problem?
For several weeks, I am experiencing an audio delay during outgoing and incoming voice calls to or from outside the Three network, for example businesses on landline numbers. During the calls, the audio delay becomes gradually worse, starting at a se...
Hi. Trying to pair my galaxy watch 8 LTE to share my allowance with my three number. Customer service has given up. Every time I try the wearable app saying that 3 doesn't have any mobile plans for watches? It was possible on other number on my accou...
I am looking for some advice...Over the last couple of days I have received 4 separate phone calls from UK mobile numbers saying that they are returning a call that they missed from my number, however I have not called them. These individuals are nor...
Three network is very slow or no connection at all in the Manchester area. Network checker said work was being done early in the week but now says there is no faults. Whatever they were doing they haven’t fixed the problem. They tried to say it was j...
Have Three for mobile and Home Broadband. 5G always in excess of 500mb here.5G went down last week for around 36hrs. The website showed an issue (which was reassuring). Customer service not overly helpful (the usual 1hr on live chat asking the most b...
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