- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 12-01-2026 06:15 AM
Hello, why did my network connection go out? I can't make calls or receive SMS. I've been in Turkey for a long time, but I only made a deposit last week.
12-01-2026 10:53 PM - edited 12-01-2026 10:54 PM
12-01-2026 10:53 PM - edited 12-01-2026 10:54 PM
Roaming agreements tends to have special terms, for example the EU Roaming Regulation has the following:
Maximum Stay: Most mobile networks allow you to roam in the EU for up to 63 days within a 4-month period without additional charges. If you exceed this duration, your roaming may be switched off, and you will incur charges.
Could you have reached your maximum stay for Turkey?
on 12-01-2026 10:03 AM
Hi there.
You mentioned it's been a long time in Turkey, how long?
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 12-01-2026 08:45 AM
You question is worded vaguely to say the least. What deposit?