- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 03-12-2023 08:14 AM
Hi everyone, I received an email in Feb saying that I won the 23 Samsung prizes which was amazing. I sent a reply email stating my name address and stuff like that. They haven't sent a reply email and I don't know when the items are being sent. Hope I can get some help on this matter. Thanks again folks.
on 03-16-2023 04:50 PM
Hey @Adam535, I've sent you a Private Message so we can help look into this for you. Just click your avatar and then 'Messages' to find your inbox.
StephR
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 03-23-2023 06:48 AM
Hi, I've got same issue as Adam. I've replied email but still no answer/any reply with confirmation or anything. It was almost 3 weeks ago.
on 03-23-2023 01:18 PM
Hey @MacB
The prizes are being fulfilled by Samsung directly, and should be heading out to winners shortly. At the very latest, they should reach the provided address within 45 days of your reply.
I've dropped you a Private Message too though, just to grab some details so I can check up on this further for you. Click your avatar and then 'Messages' to view your inbox when you get the chance.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 04-03-2023 07:44 PM
Hi can you check for me also as I also supposed to have won a prize
on 04-04-2023 05:24 PM
Hi @Mitchray,
I've sent you a private message asking for the details we need to check this out.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.