Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Best solution Dodgy chargers

3 Mobile running scam service now. when I was abroad, they have downloaded one kilobyte to my phone and charge me £5 every time it’s been downloaded. On this way, they have charged me nearly £200. I complain, but they said they can’t do anything go a...

Best solution Spam call?

Just had a call from 01294 644014 saying they were calling from Three, but the number is registered to Net-Work Internet Ltd. Usually Three calls from 0333... numbers. Is this a legit call?

A_B by Fledgling
  • 325 Views
  • 1 replies
  • 0 likes

Alleged Missed Repayment

Hello all, I had a look at my three app today, only to see that I had 2 outstanding payments (July and August 2025). I immediately paid it manually, and then had a look to see that my direct debit information is still correct. I then proceeded to che...

Three Recycle trade-in payment delay

Hi, I had an email from Ingram Micro on 22nd August saying a trade-in payment will be issued to me by Three but I've not had any further update. Who can I contact at Three to chase for an update? Thanks, Aleks    

1000034006.jpg
Aleks72 by Fledgling
  • 327 Views
  • 1 replies
  • 0 likes

Over payment

Hi everyone Set up an auto renewNow it's taking it twice on different days!Does anyone know why this is or how to stop it?

JJB by Fledgling
  • 367 Views
  • 1 replies
  • 0 likes

Three mislead me

So three mislead me on my phone contract. They said they will let me upgrade early and will pay for the rest of my remaining contract and now I am still being billed for my old device my new one. Support are useless. What are my options?