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on 07-06-2024 02:09 PM
I have home broadband with no landline & half price SIM
Deal is coming to an end after a 24 month contract
Issue - I can't find out what happens when the 24 months comes to an end?
Also, before Three upgraded its log in system I had to log into two accounts to see my Sim deal / Broadband deal
Since the log in changes I had to register again
It allowed me to register so I can see my SIM
Issue the system wont let me register to see my Broadband?
Help on these issues would be appreciated
on 07-07-2024 04:24 PM
Hello.
At the end of the minimum term, the plan will usually continue on until it's not available any more, or you change/cancel it. If it continues on, you just keep paying what you're paying each month. If the plan is not available any more, you'd get an email ahead of time to let you know that at some point in the near future, the plan would be changed. You can then decide if you want to accept the changes.
The new system will now allow you to manage two separate accounts when registered using the same email address. You would need to either re-register the other account using a different email address from the first account, and log into them separately, or you can contact the support team and advise them that you would like to have your two accounts merged into one account. This will allow you to manage both accounts with 1 log in.
Pete.
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