I have a credit on my account which was given as a gesture of goodwill mainly down to my credit limit for three pay not reset as it should have done along with my billing dates. The credit I have would clear my upcoming bill and possibly my next 2 bills for November and December. I was told that the credit being applied would allow me to use my three pay and that my credit limit would reset again today. I then went ahead using what I thought the credit ( the good will gesture given) was given for, to use my three pay. I seems this did not. Instead what happened was, my actual credit limit was reset as it should have and the account credit remains. Why was this the case, ?
also why has the account credit / balance not went towards resetting my credit limit ?
can this be applied to clear and reset my credit limit as I was told it was to do, it should not have been applied to my future bill
