Looking for some help figuring out my latest bill from after getting back from Morocco, and something feels way off.
I’ve got one of the older Unlimited contracts from before they brought in those daily roaming passes, so I assumed I’d either have roaming included or get charged the standard £7/day cap. I even have a spend cap of £40 set up on my account.
So, I turned on roaming just as we left the hotel, and within two minutes, I got a text saying I’d used 90% of my cap. I turned it off immediately after, but when I got this month’s bill, it’s showing £93.16 for 18MB of data and more!
I’m waiting to hear back from customer service, but has anyone else experienced something similar? Am I missing something, or does this look like an error on their end?
Thanks for any advice!
