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Bared line

Am writing to know why line has been bared from making and receiving calls after I made my payment 

Nnamdi by • Fledgling
  • 1857 Views
  • 3 replies
  • 0 likes

Impossible to get my proof of blacklisting

I've sent my proof of purchase to <email removed as no longer in use> multiple times now and customer service in chat have been shocklingly inconsiderate and incompetant. I've had over 10 conversations with customer service (And i've saved each trans...

gympsy by • Fledgling
  • 4272 Views
  • 9 replies
  • 0 likes

PAC Nightmare

Please can someone help me as I am getting nowhere with three customer service. I have requested a PAC from three, which I gave to my new provider and the PAC should have taken place on Friday 27th Oct. Unfortunately the PAC did partially take place ...

Best solution Potential Upgrade Scam

Hi ,I keep getting calls from a call center saying they are from Three and I have been selected for an upgrade as special promotion even though I am only 12 months through a 24 month contract. They call from mobile number starting 07451. I have not g...

SimonP by • Fledgling
  • 9600 Views
  • 14 replies
  • 2 likes

Add on added in error

Have tried to top up my mothers Mob - three pay as you go. I chose the wrong option and went for Add on 30 days unlimited minutes and texts instead of cash top up. Can I convert as there is no way she will use £35 worth of calls etc in one month. if ...

Absolutely ridiculous account issues

I ordered 5 PAYG sims recently. I used 5 different names and email addresses but for some reason they were all added to the same account (I assume the first purchase logged me in somehow).Each order seemed to update the account details and change the...

chugabug by • Fledgling
  • 1287 Views
  • 2 replies
  • 0 likes

Broadband bill scam

I’m a broadband customer who’s been hit by a third party payment scam. Noticed it a couple of months ago. I get charged £4.50 per week by a company called Artiq BV. Anyone else had an issue? 

Recover deactivated number

Hello, three community!My three number has been deactivated yesterday due to no outbound activity (lots of inbound though). Support over the phone told me there is no way to have the number back in any form. I believe it's a matter of paying for the ...

void by • Fledgling
  • 2139 Views
  • 2 replies
  • 0 likes