Hi so I'm already a three member and have had the last few phones be on three, I was looking to upgrade from a Samsung galaxy a52s to the galaxy s24 ultra on the actual three app/website. But it saids I need a PAC to keep my old number? So I have texted 65075 with PAC and my date of birth but each time all I get back is.
Sorry it has not been possible to process your request due to a technical fault. Please call Customer Services on 333 from your mobile (0333 338 1001 from any other phone) or visit https://www.three.co.uk/My3Account
I have been looking around but can't find any information on this as most posts about PAC is either leaving or joining three.
Anyone got any advice as I don't want to upgrade then lose my number
