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Conversations

Data allowance abroad

I purchased a 14 day eu roaming pass for my daughters phone while she in Spain. Does this mean she can use all her normal data allowance or is there a limit? The “3” site is is very vague and going round in circles trying to find an answer?

DM1 by Fledgling
  • 519 Views
  • 1 replies
  • 0 likes

Charge

I’m abroad in Go Roam Europe destinations, and received a text this morning saying I’ve reached my 12GB limit, followed 1 minute later by a text saying that I’ve started a new billing cycle and that my roaming limit of £45 has been refreshed. Does th...

NJ by Fledgling
  • 1033 Views
  • 3 replies
  • 0 likes

Roaming Data Limit Increase

I appear to have hi the £45 roaming data limit whilst on a business trip.How do i increase this as spend cap is already unlimited and site says this is seperate?I have found nothing online and have tried phoning but the automated service always just ...

br0wn3r by Fledgling
  • 493 Views
  • 1 replies
  • 0 likes

value

Hello, I would like to know why you were charging £25 on my invoice when that was not what was agreed? 

Andrade by Fledgling
  • 433 Views
  • 1 replies
  • 0 likes

Forced unwanted downloads

Why am I being forced to accept ESSENTIAL apps after I downloaded a Google update? Why are those utterly mindless garbage games essential?  Please do not force me to download your  unwanted rubbish

Kryten by Fledgling
  • 450 Views
  • 1 replies
  • 1 likes

Upgraded, now have two plans and numbers?

I just upgraded from a Three SIM-only plan to a new device & plan, but have two concerns: I cannot work out how to transfer my old number to my new device. I have activated the E-SIM for my new device and that has given me a new Three number, but I w...