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Conversations

Three returns policy

Why are Three so rubbish when it comes to customer service.I had a home broadband hub cancelled five months ago due to my digital signature not going through. They told me they had cancelled it but carried on taking the direct debit.I got through to ...

Deklufc by Regular
  • 3328 Views
  • 14 replies
  • 0 likes

You will be logged out automatically in 1 minute.

Good day everyone. I would like to ask for you help and opinion about the problem i have encountered in my three account. I cant check my remaining data balance because i cant login my account. It always appears "You will be logged out automatically ...

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Unlimited data plan

I have a £35 auto renew plan, I topped up £35 on the 30th May expecting it to renew when my unlimited plan ran out on the 31st May, it didn't and that £35 has now gone which I took for granted I had a month of unlimited data from the 31st of May with...

Change of contract ownership

We are trying to change ownership of a Three pay monthly account from my wife's name, to my son's now he is 18. Three Customer Support are saying that their system doesn't currently allow this. Has anybody been able to do an ownership change recently...

Bails by Fledgling
  • 1420 Views
  • 3 replies
  • 1 likes

Mr

I ordered monthly auto pay add-on and canceled it at the end of april, but you still charged me on may. I don't know why, maybe I did the wrong cancel. I don't use any thing on may, could I get my money back? My number ***********.

Stone by Fledgling
  • 654 Views
  • 2 replies
  • 0 likes

Go roam passes

Do the 7 and 14 Day Go Roam Passes have to be used over consecutive days, in other words during a single period of time overseas? Or is it possible to use it over several shorter trips?TIA. 

Pingu by Fledgling
  • 596 Views
  • 1 replies
  • 0 likes

Add

Can i do recharge again after data finish but not yet expire my last plan..

SHAH0707 by Fledgling
  • 650 Views
  • 2 replies
  • 0 likes
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