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pinksatin
Fledgling

Can anyone help. I can't delete anything items out of my basket

4 REPLIES 4
NotNoah
Fledgling

I get an error every time i try to access my basket, saying it couldn't load the section.

JonathanB
Community Moderator
Community Moderator

Hi @NotNoah,

I've tested and the basket page loads okay for me on https://three.co.uk are you still having this issue? Are you able to test another browser or device if so? It may also be worth clearing your browser data in the browser settings.

Thanks,
Jonathan



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JonathanB
Community Moderator
Community Moderator

Hi @pinksatin@Fraserb64,

Sorry this topic slipped me by at the time. I've just tested on my end, and after choosing plan, when I go to "basket" in the top right of a three.co.uk page, there's an option to "remove from basket". Does that not appear for you?

JonathanB_0-1695397717493.png

 



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Fraserb64
Fledgling

I have the same question.
I was going though a pricing excercise for a possible upgrade and cannot remove items in the basket