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Data Pack

Hi, my data pack has expired and I still can't buy a new one because I get the message that I can only have one data pack active. How to fix this?

mativp95 by • Fledgling
  • 3056 Views
  • 3 replies
  • 0 likes

Proof of usage

I have an ongoing insurance claim with Taurus and I am waiting on proof of usage from Three. I have raised multiple cases and each time been told I will receive it "in under 72 hours" yet each time they've closed the request without me recieving anyt...

Tyzer by • Fledgling
  • 2668 Views
  • 5 replies
  • 0 likes

Data pack

I had brought a £10 data pack on monthly auto renewal paygo 3rd October 2023 with my card. Cannot get it activated. How do you get it activated?  

Tuhin by • Fledgling
  • 1644 Views
  • 3 replies
  • 1 likes

Unable to register to use the three app

I am new to Three, I joined via a 3rd party (Samsung Mobile Shop).My number was ported over from EE yesterday.I have installed the Three app, when I click "go to account" it asks me to register, so I put in my phone number, email address, choose a pa...

Doug by • Fledgling
  • 4974 Views
  • 6 replies
  • 1 likes

Ian

I want to but a 7 day roaming add on to start on the 12th October.I clicked on the link and it just went straight to 'Added' or something similar, So I removed it straight away.How do I buy this (7 days for £10) to start on a selected day, rather tha...

IanH by • Fledgling
  • 1277 Views
  • 2 replies
  • 0 likes

Bug

There is a bug in the payment page, at least from the mobile app. You can’t select a payment method.