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Conversations

Can’t register number on Three App

I cannot register my PAYG number, and email credentials on the app. I tried multiple times without success. Would a mod kindly help me and PM me?@JonathanB  thanks in advance

TomC by Fledgling
  • 1399 Views
  • 1 replies
  • 0 likes

New Pay As You Go Activated in Netherlands

Hi, We activated the New Pay As You Go sim card in Netherlands. It was activated but the problem was I have a scheduled data pack on 18/06/2023 which is not activated until now. Is there any way to activate this data pack manually? currently here now...

haruki by Fledgling
  • 796 Views
  • 1 replies
  • 1 likes

Best solution SPEND CAP!!

Hi, trying to change my spend cap. On the app, there is no "bills tab"! And via browser, no "my account" or "control your spending"! Very frustrating!!S

Cannot register for Three Plus

Hi, After I ported my PAYG number to Pay Monthly, my Three+ access has been removed. I tried registering but get an error that this number cannot be registered. Please advise. 

ssray23 by Regular
  • 1523 Views
  • 2 replies
  • 0 likes

WARNING . . . .EU Roaming!

Further to my post Data Roaming in EUI have now received the bill, although we had a text saying we had reached 12gb when looking at the actual invoice we had used less than 1GB. remember nothing was showing in the 3 app under data use. (read initial...

pegasus by Regular
  • 1508 Views
  • 1 replies
  • 1 likes

Billing wrong

So I can now finally get on the app. Glad I did because my price plan is wrong. They want to charge me £32 the app says. Been on the chat and told I’ll be charged £37.26. I don’t think so! I bought the sim on a £17 a month plan. Don’t know if I shoul...

Can’t re-register

Can’t re register won’t let me can’t speak to anyone on the phone live chat is no use I go away tomrorow app is non existent as can’t re register which means can’t put data roaming in can anyone help 

Lisacart by Fledgling
  • 882 Views
  • 1 replies
  • 0 likes

E sign

Trying to upgrade my phone , past credit check received air time contract then hit the three brick wall called the technical department who have a problem sending what the call the e sign contract, untill you get this and sign it you will not get you...

SteveR by Regular
  • 3754 Views
  • 5 replies
  • 3 likes
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