- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 01-27-2025 11:56 AM
I down graded from monthly contract to sim only. Your still billing on on the old contract, please advise
on 01-28-2025 10:46 AM
Hey Ness,
@jr0 is correct, you'd have to speak with our Customer Service Team to look into this as we can't access customers accounts from Community due to security reasons. The team will be able to check why these extra charges have occurred and look at rectifying your bill.
Maxine
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 01-27-2025 12:22 PM
Hi @Ness
please contact Three support, either by phone or chat. You posted on users community, I'm affraid no one here can help you with this kind of topic