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Conversations

Unable to convert a rolling plan to pay as you go

My plan has ended this week (27/12/2023) and I would like to change the monthly plan to pay as you go, as I don't live in the country anymore. However, the customer service rep told me that I could do this before 20/12/2023 and due to the 'system upg...

Squall86 by Fledgling
  • 3439 Views
  • 5 replies
  • 0 likes

Unable to re-register

When I try to re-register it just says,"Please check the details you entered are correct. If you still encounter an issue, please contact us." I don't think I've previously made an account so I don't know what to do.

tonilash by Fledgling
  • 1831 Views
  • 2 replies
  • 0 likes

Direct contact for Fraud team?

Hi allDoes anybody know how the Three fraud team can be contacted directly please?My Dad received an unexpected email yesterday with a PAC code and somebody phoned him (from a random mobile number) saying that today he would suffer an outage today be...

Bill

Hi all how do I pay my device plan only tried phoning to try and pay it can’t get through 

Three overcharging

Hello, I’ve being paying 28 pound for a plan what’s now 25 pound, I am out of contract however still paying in contract prices, I can’t edit my plan to cheaper as three claim my credit ratings not good enough to switch to a new airtime or even device...

Bogus calls?

I keep getting calls and messages from strangers asking who I am and why I’ve just called them. What’s going on and how do u stop it happening?

Jill by Fledgling
  • 3837 Views
  • 5 replies
  • 2 likes