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Conversations

SPENDING CAPS CHANGED ON ALL ACCOUNTS!

Why is no one talking about this and why are three getting away with it? Thought it was sus myself and my mums spending caps of £0 that was set when setting up contract have now all of a sudden disappeared and we have both been charged extra on our b...

New account verification method from three support

Hi,I got a call from Three and staff on other side ask me to verify my account. I provide my details and then she said I will send a 4 digit code to your mobile. This was something new for me. When I ask that why to provide code sent on my phone then...

random by Fledgling
  • 4192 Views
  • 2 replies
  • 1 likes

Best solution Can't top-up

Today morning started with a message from Three they can't take money from my card (top-up every month)I deleted my plan, created new (the same), try to add my card and pay, and they continue saying something gone wrong. I have enough money on my ban...

Tunchik by Regular
  • 5695 Views
  • 7 replies
  • 0 likes

Changed to Three/Vodafone.

I cannot believe how brilliant Three have been. I transferred from O2 after nearly a year of constant problems, will never use them again. Tried Lebara, that did not work, left after a month. From the day I ported my number over to Three the whole pr...

DavidH by Fledgling
  • 3390 Views
  • 4 replies
  • 3 likes

Phone taken out in store

In December someone went into a 3 store and took out a phone contract in my name using my address, but with a different account number and sort code. 3 have since said it was me that went into store but can’t provide me with the store I apparently we...

Cafe Nero reward code

Hi,I’m new to three rewards. I clicked on the reward for £1 cafe Nero drinks for this week. The code generated however it’s locked and says already claimed which I haven’t. 

Rsgr by Fledgling
  • 4776 Views
  • 4 replies
  • 0 likes