Calling issues 25/06/2025

[JonathanB]

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan

[Rachael1111]

I cannot receive or make any phone calls. Won’t even allow me to make a call on WiFi calling. Is the network down? I’ve reset my network settings, ensured I have signal and used airplane mode. Help please. 

[Lollolly]

I have 3 numbers for car mechanic local area and the line is just dead

[sachithd]

Unable to make phone calls or receive phone calls on three network. The caller can hear it ringing but the phone is not actually ringing. Tried multiple three SIMS on multiple phones.

[VB]

Hello, I currently have the same issue. Please could you advise.

[Dean1234]

My phone not letting me dial out, again!!!!

[SuejV]

Mines been like it for an hour! 
Are you in Hull?

[Kittykatme123]

I’m in Suffolk so think it’s happening everywhere 

[Kittykatme123]

I can’t call anyone. It’s not even trying to ring their phones. Checked network and it says there are no issues. Have rebooted phone, it’s not on airplane mode. Not sure what else to do?! 😫 I can’t call anyone but can receive calls!

[Kittykatme123]

Thank you for comments! Wasn’t sure how long it was going to last, so hoping it’s back on soon as I need my phone for business. I’m near Bury St Edmunds Suffolk if that helps anyone. Thank you and fingers crossed it’s resolved soon. 

[PM4]

Hi, I am also having the same issue on both my phone and wife's phone unable to make / receive calls. Like you rebooted phones etc and still the same phone worked at 8am since 8:30am nothing.