Can't register for 3 app
I can't register for the app and am going abroad tomorrow so important I can add data to my account. I have tried calling but seems impossible to speak to a human.
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
Change mobile number but not provider within a contract
Hi,I am already in a contract with 3. Is it possible for me to request to change my mobile number within the same contract Reason for change : Personal
Upgrade Credit Checks
So I have been with Three around 8-9 years, always had a handset and the Unlimited plan.I went to upgrade today and then failed the credit check. Seems odd with the length of time I have been with Three.seems to be a lot of users in the same predicam...
International collect calls
Hi. I am trying to call a US number that will accept collect calls i.e. will take the cost of the call. This typically means dialling through an international operator. Unfortunately I can't find this operator service with 3. My subscription allo...
Problem pairing mobile plan to I-watch Series 8 with E53305
Nearly 2 months ago my smartwatch stopped connecting to my mobile plan so I attempted to reconnect via the app only to be met with "There is a Problem, E53305- You already have a paired device chat to one of our team to resolve" I have now spent coun...
Galaxy Watch - Plan not working
I decided to enable the smartphone plan via the galaxy wearable after the 4 day update that took place on 3's end from Thursday to Sunday. I've previously done a lot of reading and seen that a lot of customers have struggled with the pairing process ...
Best solution Allowance resetting
Hi AllI am not sure if others are having the same issue, but I have 3 x SIM only pay monthly contracts with Three and for some reason all 3 accounts allowances (data, minutes, SMS) didn't refresh/reset this weekend as per usual (they normally reset a...
Re-registration to my Three account for over 23 years
I have been with Three UK for 23 years. I was told to get a new password and register to my account. The reason given to me to re-register was that I was supposed to change my password after a system upgrade. I am now considered a new customer. An...
Cancel My 5g Broadband
Hi I am looking for some advice on cancelling my 5g home broadband.i too this out about 60 days ago, on a few days after my 30 period the problems started with loss of the 5g signal. i contacted online chat but they couldn't get it sorted. was advis...
Mised payment on credit file
3 have marked my credit file with missed paymet for the month of July, after checking the payment made it was paid on 3 of July and they marked it late on the 6th so I would advise people to recheck there credit score as the are falsified and lied of...
