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Cannot re-Register

bwfc0907
Fledgling

on ‎06-20-2023 09:38 AM

on ‎06-20-2023 09:38 AM

Hi, I am being asked to re-register but the app and website do not respond when you input your information. What can I do to fix this?

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JonathanB
Community Moderator
Community Moderator

‎06-29-2023 04:39 PM - edited ‎06-29-2023 04:39 PM

‎06-29-2023 04:39 PM - edited ‎06-29-2023 04:39 PM

Hi @bwfc0907,

I'll be happy to take a closer look into this. Can you describe in a bit more detail what happens when you're trying to re-register, are there any error messages?

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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Geluk
Key player

on ‎06-20-2023 09:46 AM

on ‎06-20-2023 09:46 AM

Call customer service on 333.

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