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Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3901 Views
  • 0 replies
  • 9 likes

Dangerous Scam

Ordered a couple of Three £5 monthly sims. Instead today received an iPhone 15 max pro. Shortly after receiving it the phone rang and someone claiming to be from Three asked if I had received the sims. I said no and explained what I had received and ...

Mik77 by Regular
  • 1060 Views
  • 5 replies
  • 1 likes

How to cancel recurring payments

Hi my dad is very poorly and doesn’t use his phone anymore. He has a 3 sim and has recurring payments taken out his account but he does not know the login details to cancel these payments and can’t do it through his bank. How can we sort this for him...

Scam Calls

Please can Three confirm 1. Would your upgrades team ever call to offer a discount/offer2. What number would they call from?I get mobile numbers and 0121 numbers calling me a lot 

@Three let down

Still confused about what plan I'm on. I was happy with the last one but they want to keep you locked into contract,  I guess. 

Daio6376 by Fledgling
  • 285 Views
  • 2 replies
  • 0 likes

Registration

Hello.Trying to register my son's phone number as we are both at end of contract & three want to bump us to up a few ££ and without ability to log in correctly I can't see what they are offering instead (I'm the bill payer & my number/account seem to...

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