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DPD return label never arrived

Hi,I have still not received my DPD return label in order for me to return the router. It said it would take 2 days to send the QR code, and it was been well over a week now. 

Laurzz13 by • Fledgling
  • 1335 Views
  • 4 replies
  • 0 likes

Phantom account. And bills

Hi can anyone help. I keep getting a bill every month but I do NOT have an account or device and do not use any 3 service.  I ring them every month and they confirm I have no active service.  How can I speak to someone at three who can advise me.  I ...

Cassa by • Fledgling
  • 845 Views
  • 3 replies
  • 0 likes

registered email address missing from "about me" section

on the three mobile app/website my email address is missing in the "about me" section I've spoken to three mobile via live chat 3 different times and nobody can fix this error. My email address is registered to my account but missing from the "about ...

saboz by • Fledgling
  • 1059 Views
  • 3 replies
  • 0 likes

Receiving bills - number ported

So I had a pay monthly contract that was coming to an end and I ported my number to a new network via PAC. I had received my final bill a couple of months ago. My Three account says I have no active lines but I've still being receiving a bill via ema...

Trying to access my work pc

I am trying to access my work pc from home. I am using Draytek Smart VPN Client to connect to the work router and then Microsoft RDP to connect to the work PC. The VPN connects successfully but the RDP won't stay connected to the pc stating that ther...

Alek01 by • Fledgling
  • 2230 Views
  • 7 replies
  • 0 likes

Best solution Go roam pass help

Hi, I have the 56 day go roam pass built into my plan (as I upgraded during a certain time), but I still see the fair usage of 12GB. I am worried that I will run out after my 12GB and do not want to use up my data, but then my question is what am I a...

emi2001 by • Fledgling
  • 1951 Views
  • 3 replies
  • 0 likes

Best solution Need help

Received a phone call from a woman claiming to be from three saying my phone will be cut off in 48hours because I’m on an old contract I told her don’t believe her and I will phone three directly, have been trying to reach someone to talk to about th...