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Change mobile number but not provider within a contract

harryvdot
Fledgling

Hi,

I am already in a contract with 3. Is it possible for me to request to change my mobile number within the same contract 

Reason for change : Personal 

 

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @harryvdot,

We totally appreciate there's personal reasons that you might need a new number whilst still in contract. Customer services can change your number on request.

We may need to apply an admin fee if we have multiple number changes requested on account, but if you let the team know a bit about the reason for the change, they'll advise you accordingly. Everything you tell us on a call or chat will be confidential.

Thanks,
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Geluk
Key player

Why aren't you asking 3 by calling 333?