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Bug

There is a bug in the payment page, at least from the mobile app. You can’t select a payment method. 

Paul

I received my Three 5G Hub last Friday.I have tried numerous locations around the house and cannot get an acceptable or reliable signal.Hence I am trying to cancel the contract well within the 30 day cancellation period.I completed the online form 3 ...

Best solution Issue accessing new online account

Hello just wondering if anyone could offer some help, I currently have a pay monthly account which has reached the end of its contract and a new pay monthly contract (with a different number) which I am unable to access as when i try to log in I am r...

Tom1 by • Fledgling
  • 1493 Views
  • 1 replies
  • 0 likes

Unable to log in

Hello, I joined three pay as you go a week ago. I tried to login my account but the app says I have not been registered yet. I tried to register but the register button does not work. I went to one of the stores and was told that my account was locke...

Pay monthly contract continuation

My husband has a three account on a monthly contract and has gone abroad to work for 5-6 months in New Zealand. He has had to remove his sim from his phone as he has been provided with a New Zealand sim and number to use while he is there. As long as...

AM10 by • Fledgling
  • 2214 Views
  • 3 replies
  • 0 likes

Unable to re-register on the Three mobile App

I am using the old Three mobile app, it’s now telling me to re-register, when I try I keep getting an error message, I don’t believe I provided an email address when I registered the number some 8-9 years ago, please can you help

Cannot speak to a human?

What the hell is going on with three? Stores are closing, you cant speak to a human, I cant top up, I cant do live chat. Three has taken money from me, stolen effectively and not changed my balance.