Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

CRS Messages

Good Morning,  I have been a loyal customer for a number of years now. Since the 25th of July , I have been constantly contacted by a company called CRS stating that I owe them £53.44 on behalf of three. However, I have not missed a bill payment for ...

DLC1ne by Fledgling
  • 17049 Views
  • 6 replies
  • 0 likes

Trade in £180

So I upgraded my phone to the new IPhone and the offer was to trade in your iPhone and get an extra £180. When your new phone comes use the serial number as the promo code. This does not work. Anyone else having this problem? 

JTG by Fledgling
  • 2111 Views
  • 2 replies
  • 0 likes

Broadband account suspended

Due to an oversight on my part I missed a few payments without realising. I only found out about it when I received an email from the debt recovery company. I paid the outstanding amount immediately but it was still showing as owing on my account. I ...

Dons2304 by Fledgling
  • 3131 Views
  • 3 replies
  • 0 likes

JAAKKERR

I am currently traveling in Belgium and I cannot get my phone connected and my 3 app has disappeared from my phone; my number is 07*********, can I purchase more mins and reactivate it please: My registered address is *** Regards   Jim

JAAKKERR by Fledgling
  • 2132 Views
  • 3 replies
  • 0 likes

Complain about sim card

This is to inform Three Company that I have 3 sim cards, one for me and the other 2 for my kids, one sim comoing with a high bill for the past 3 months without any reason and aganist the agreement with Three Company.I have visted the Company one mont...

Mohamed1 by Fledgling
  • 1829 Views
  • 2 replies
  • 0 likes