Contract cancelation

[Vic1]

my contract with three network has ended and i called to say i won't be continuing with my contract. i had cancelled and moved to another network.

however, i have now gotten a notification about a bill for the month.

i have been trying to get through to an agent for some support. but i have not been able to connect on the phone lines, and there seems to be no email contact as well.

pls how do i resolve this, because the live chats seems to be a bot, and there is no option that suits my query. About Three Community 

[Paddiewack]

What evidence do you have that “they tell you fibs”?

[clivejo]

Well @Skuz0071 said "You ring thirty days before your contract ends they say ring on the end date. No one likes to commit" and I've been told similar myself regarding previous contracts.  Also been mis-sold contracts by agents fibbing to get the sale. I've also been told to wait 7 days and I'll be contacted back and they never do.  So I tend to believe that what Skuz0071 experienced is true, and you replied with "Utter crap!"  I even have a CEO email saying that Three always inform customers about planned maintenance and again, they never do!

[Skuz0071]

Exactly why would I lie about such a thing. I have nothing to gain 

[Paddiewack]

You keep mentioning the word lie. Let’s leave it at that.

[Paddiewack]

And I called thirty days before the end of a mobile broadband contract to cancel it and guess what ?…. it all went well! So as I previously said “utter crap” but x 2. 

[Skuz0071]

Why would I lie about it. Just because it went well for you makes it ok for everyone one else I think not. Obviously don't work for ofcom

[Paddiewack]

You used the word lie not me. I said it was crap. I merely compared my experience with yours !

[Paddiewack]

I’ll leave it to you.