has anyone got a UK customer service telephone number that I can call and speak to an advisor as I have just spent 1/12 hours trying to upgrade my current plan to no avail ?
I wouldn’t bother. Save your time and go to a physical 3 Shop and get the upgrade done there. Also they give you the most up to date offers. I say this because I got an email at the end of my contract and was directed to their Customer Services who said the the 3month free BB that’s advertised everywhere was out of date and only offered me the standard retail price.
Is it feasible for you to visit a Three retail store ?
I have always found their staff to be knowledgeable and attentive, although visiting off-peak - maybe 9.00am on a wet Tuesda morning - ensures a better customer experience.
