Do any of yours know why my payment never went through

[Shannon19998]

Do ajy of yours know why my payment never went through it got declined if said sorry your payment couldn't go through due to fraudulent screening when I rang my bank they said it was nothing to do with them they checked everything and then 3 just said if was nothing to do with them aswell can anyone help 

[Geluk]

"Do any of yours.."??

This is a customer forum and nobody here has account access; take it up with "3" via CHAT function.

[sc1999]

They said they have already spoken to 3. How many times have you tried and have you tried on more than one day. I had trouble with Santander one day but things worked the next.