Accounts and services - Get support for Three services

Your service does not allow access to this number

Hi,Perhaps someone in the community might be able to help me solve, or at least explain, an issue that seems to have stumped Three themselves. I cannot call the Dao Pay premium telephone number. When I call, I go straight to the error message - "Y...

Hi a payment for netflix of £4.99 pence

Yes can you cancel a payment of £4.99 pence that I was paying for netflix please.

Charged SIM only plan I never asked for

I bought an Apple Watch that came with a SiM only plan I never asked for. I recall clearly saying I did not want anything else when the pushy sales person asked about a sim only plan. When the watch arrived, there was a sim pack I thot was like what ...

Getting Charged For An Account I Didn’t Open

I’ve been with Three since 2021. As of August 2023, I have been getting double charged. I contacted Three via their online chat service. They informed me that I had a second account opened and that was why I have been getting charged twice each month...

Three validation

I recently went to upgrade and used the online chat. They requested my account number and sort code for validation. is this a scam?

Dsta Passport in South Africa

I have paid for 2 daily roaming passports in South Africa. You are charging me for data.. Is South Africa not included in add ons for roaming data? If not , why not??I will purchase local Sim in future

Am confused.

Hi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-us.I got this message from three without upgra...

Need help to understand

Hello just abit confused of my order cause one minute it says they got the order the next thing saying they haven just need a bit of help please to actual understand what this means

Registration log in

Hy i have two contracts with three and i using same email adress for both and now i am trying to register both numbers but only one number is registered another one is not please help me for registration another number

Phone number not linked to an account.

I got a new 3 account when my old account ended but transferred my number over. When I log into three using either my email or phone number it only shows my old account, and not the new account linked to the number I transferred over. I am currently ...

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