E53305 New Apple Watch pair
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on โ09-20-2024 05:31 PM
So I removed my cellular plan from my old Apple Watch to upgrade to my new watch. Upon doing so now I get error E53305. I hate that this is still an issue with Three.
Tech Support chat has been abysmal, sending me in circles for this. If someone could just remove from my account that I donโt have a paired device to the account that would be amazing so I can relogin and reset up cellular on my new watch.
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on โ09-21-2024 07:51 PM
I spent four hours on the phone with them today did you go anywhere? Were they able to fix this
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on โ09-22-2024 05:33 PM
Absolutely nothing. Used to be a support
member would help us in forums but doesnโt seem that way anymore.
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on โ09-21-2024 07:39 PM
Iโm having the same problem spent four hours on the phone with them today they are disgusting. They donโt know which way is up
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on โ09-21-2024 07:44 PM
would you believe customer support or maybe more clear? I talked to their technical support and they told me that their job is not to transfer Esimโs they told me to delete the eSIM on my phone. They will send me a new SIM card when I receive it, meanwhile I will have no service. I take it to a store to convert the SIM card to an eSIM and this will fix the problem with my watch and when I try to reason with them that this is crazy in a much nicer manner at first they tell me that this is the standard way that it is done unbelievable
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on โ09-23-2024 06:18 PM
Hey there.
Gosh that does sound like a strange solution. If they're right though, it might be what needs to be done in order to get it working. If you go through with it, come back here to let us know. It would be great to know which solutions have had success.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

