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value

Hello, I would like to know why you were charging £25 on my invoice when that was not what was agreed? 

Andrade by • Fledgling
  • 702 Views
  • 1 replies
  • 0 likes

Forced unwanted downloads

Why am I being forced to accept ESSENTIAL apps after I downloaded a Google update? Why are those utterly mindless garbage games essential?  Please do not force me to download your  unwanted rubbish

Kryten by • Fledgling
  • 820 Views
  • 1 replies
  • 1 likes

Upgraded, now have two plans and numbers?

I just upgraded from a Three SIM-only plan to a new device & plan, but have two concerns: I cannot work out how to transfer my old number to my new device. I have activated the E-SIM for my new device and that has given me a new Three number, but I w...

Bill

Hi I have mistakenly stopped my direct debit   I cannot find anywhere to contact to resume this. 

Lynn1 by • Fledgling
  • 956 Views
  • 2 replies
  • 0 likes

Unknown charge

Whilst going through my bank account I saw a unknown bill of £51.55 from H3g come out of my account on the 15th July 2024. I checked my 3 account and couldn't find where it had came from.  

View multiple accounts

I have 2 phone numbers with three but the app or website will only ever let me access one of my numbers, even when I enter the other number at the sign in page it always reverts back to the 1st number.

Player1 by • Fledgling
  • 1090 Views
  • 1 replies
  • 0 likes