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How do I complain to Three

How do I write and complain to Three about their negligence and incompetence plus the frustration of using the Digital Assistant (which truly redefines the definition of intelligence?)

How to get a refund for Data Passports?

Hello, apologies this is pretty long winded...My wife and I each purchased 14 data passports (a highly tedious process I will add) before traveling to Turkey for a 2 week holiday - on arrival they did not activate and very quickly I received a text m...

PhilH by • Fledgling
  • 3129 Views
  • 3 replies
  • 0 likes

Smart Watch pairing

Why does it say Smart- watch Pairing 24mSmartwatch Pairing allows you to share the allowances in your Package with your smartwatch. Smartwatch Pairing 24m is included in your Package and forms part of your Monthly Charge. The Smartwatch Pairing Plan ...

Change ownership of account

I would like to change the ownership of the Three account from my brother to myself. The first time I spoke to Three support about this, I was told that this was not possible for some reason. However, when I spoke to a different person when I called ...

krl by • Fledgling
  • 1481 Views
  • 1 replies
  • 0 likes

Smartwatch Pairing not possible on Three

Hi,Just so it is out there for others to see and understand if they have a similar problem. Can you please confirm that Smartwatch pairing for a Samsung Galaxy 5 pro is only possible on the Three network if a Samsung phone is used, and as such the ad...

Phil8969 by • Fledgling
  • 1753 Views
  • 2 replies
  • 0 likes

E Sign Document

Hi,  I placed an order for an upgrade on Friday 26th July and paid for next day delivery. Nothing was mentioned to me in regards to an e-sign when placing the order on the live chat and i received an email and call from the fraud and confirmation tea...

End contract

Moja umowa kończy się 8 września. Co muszę zrobić, aby przejść na miesięczne doładowania bez umowy?

Damian2 by • Fledgling
  • 786 Views
  • 1 replies
  • 0 likes

Change account name

My account was opened many years ago for my son to have a mobile phone. as he is now in his 20’s we would like to have the account in his name as he is unable to make changes or get a new contract now this current one is out of contract. he already p...

Triggers by • Fledgling
  • 4194 Views
  • 3 replies
  • 0 likes