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Fraudulent billing of 4.50 weekly

AmanKin
Fledgling

I have been Billed 4.50 monthly for a year now for a subscription I never made. I have called three and they said to contact the service provider myself! The name of the service on the bill has even changed form Mad4mobile to Fun Vids. How do I stop this. 

22 REPLIES 22
AmanKin
Fledgling

It's not monthly..The 4.50 is a weekly charge. If anyone has any solution to this please help. 

Sam277777
Fledgling

I have been charged £4.50 a week for a year. They were using my 5G Moden's number to send the text messages, so how I was suppose to know? And the account with the direct debit was my partners account, and she was going through chemotherapy at the time, so not checking every charge in her account. After long talks with three, and they avoiding any responsibility, the only solution was canceling the services. I even spoke to the company that was charging me, but they did not care, of course, and they are based in Germany, and the support is in Croatia, hard to go after them from the uk. So my advice is: Cancel your services. Hope that helps.

Nafis
Fledgling

Same things been happening to me, three customer service are completely useless, I hope someone can do something about this and make three pay for their poor security which is allowing for such things to happen