cancel
Showing results for 
Search instead for 
Did you mean: 

Getting an e-mail from 3

Jimbo1946
Fledgling

I am having to leave 3 because after they shut down 3G my phone couldn't receive their 4G signal.  3 has promised no exit fee from ending my contract (beginning of next month) but I would like to have it in writing in case their computer system still demands the money (and takes it).  Does anybody have an e-mail for 3 ?

Jim

2 REPLIES 2
Geluk
Key player

You'll need to buy a phone 4g with VOLTE capability whichever network you choose.

PeteG
Community Support Team
Community Support Team

Hello, Jimbo. 

There's no email address for corresponding with the team. Any promises made regarding your options are documented onto your records. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.