Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Regarding to replacing new gmail account

Dear Sir, Mam I have deactivated my old gmail account. And I want to replace new gmail account to my three app but I couldn’t register. How can I register my new gmail account to three app?   Thank you 

Dewanrai by Fledgling
  • 903 Views
  • 1 replies
  • 0 likes

PAYG problem ?

Hi, I'm visiting UK, 1 day ago I purchased a 1 pound sim, down loaded the 3 app and set up a  monthly 10 pound pay as you go, the money has been debited from my overseas bank account but for some unknown reason I have no internet connection with the ...

Pom by Fledgling
  • 1111 Views
  • 1 replies
  • 0 likes

Wait huh ?? [ Top-Up Issues ]

Yes- Hello it's me again. Update on the previous post: It was a misunderstanding and I'd totally misinterpreted the payment information, so that got sorted ages ago. Sorry about that one- I'm not entirely sure what's causing this issue to happen this...

IAmNorthStrike_0-1704369129003.png

PAC code not accepted by EE

I am in the process of leaving Three and requested a PAC code, which Three provided. I gave the PAC code to EE and they said that there was a problem with porting in my number. I have had a quick Google and Three seemed to be reknowned for this. Any ...

LJones76 by Fledgling
  • 1264 Views
  • 2 replies
  • 1 likes

Best solution Is there any way to get an eSIM?

Im having trouble with the following things:1. the call centres where you cannot reach an actual representative2. live chats giving you false promises of “you’ll have your QR code in 72 hours”3. the function to request an eSIM online or through the a...

AllenO by Fledgling
  • 8641 Views
  • 10 replies
  • 0 likes

PAC code

Tried to get a new plan, and I was asked get PAC so I texted PAC to 65075 according to the instruction on the website https://www.three.co.uk/shop/addons, then 65075 asked for my DOB, both texts were charged additionally but it didn't give me PAC.Thi...

stoneps by Fledgling
  • 1801 Views
  • 2 replies
  • 0 likes

90 day PAYG option.

Has the 90-day PAYG option been removed?Loading up add-ons on the desktop still isn't working properly (the show more link does nothing), and it isn't showing through the app.

GmanX by Active
  • 2103 Views
  • 3 replies
  • 2 likes