Getting an e-mail from 3

[Jimbo1946]

I am having to leave 3 because after they shut down 3G my phone couldn't receive their 4G signal.  3 has promised no exit fee from ending my contract (beginning of next month) but I would like to have it in writing in case their computer system still demands the money (and takes it).  Does anybody have an e-mail for 3 ?

Jim

[PeteG]

Hello, Jimbo. 

There's no email address for corresponding with the team. Any promises made regarding your options are documented onto your records. 

Pete.

[Geluk]

You'll need to buy a phone 4g with VOLTE capability whichever network you choose.